Shipping & Handling
At https://www.neatbond.com/ we strive to provide a seamless shopping experience,our shipping & handling policy outlines how we handle your orders.
Order Processing Time:
Orders are typically processed within 1-2 business days from Monday to Friday working time after we received your order,excluding weekends and holidays.Order placed on weekends or holidays will be processed the next business day.You will receive a tracking information notification email once your order has been shipped.
Shipping:
All our goods are shipped via ePacket-sz Standard Shipping or Expedited shipping like DHL,UPS or FedEx.You can choose the prefered shipping method when placed the order.
Shipping Cost:
All our shipping cost are based on actual Product Weight.
When will I receive my order?
Shiping to the U.S.(We can not ship to Hawaii,Alaska,New Mexico,Maine,Lowa)
Process time:1-2 business days
Shipping time:5-10 business days
Shipping to the Canada.
Process time:1-2 business days
Shipping time:7-10 business days
Shipping to the U.K. and European Countries.
Process time:1-2 business days
Shipping time:7-10 business days
Shipping to the other countries.
Process time:1-2 business days
Shipping time:7-10 business days
Order Tracking:
You will receive an email with the tracking information once order shipped out.Please pay attention to your mail box especially the junk mail box as sometime the email will go there.
Issues With Delivery
Please contact us within 7 days if you have any issues with your delivery,such as lost,damaged packages,our customer service team will assist you.
Duties and Taxes:
No Custom Fees and Shipping Include Taxes.
Contact US:
Please reach out to contact us via email: info@neatbond.com for any questions or concerns regarding the shipping and handling.We are always here to help.